24/7 On-Call Service

We back up our azimuth propulsors with world-class service, available to support you anywhere, at all times.

We deliver this through Steerprop 24/7 On-Call Service. Our service network works in cooperation with our international partners and ensures rapid response times, quick resolution and global availability.

Reliability and ease of maintenance are inherent in the Steerprop azimuth propulsors. Still, proper maintenance and correct operational procedures are still important for safe, efficient operation. That’s why Steerprop provides training for your staff, on request.

  • Every propulsor assembled at our factory is tested as an entire unit before leaving our premises
  • Fast and professional service: tailor-made solutions for our customers’ needs
  • 5-year service interval: full overhaul every 15 years or 100,000 hours

Steerprop 24/7 On-Call Service

Telephone: +358 400 321 890

Steerprop Care condition monitoring service

Steerprop Care Standalone

Steerprop Care Standalone external vibration monitoring is included in the standard delivery. System consists of external sensors for the main propulsion unit and an integrated data acquisition unit. Monitoring is via user interfaces from Steerprop service panel or using a mobile android or iOS. 

Steerprop Care Plus

Steerprop Care Plus includes Care Standalone, plus Steerprop engineers monitor your system from the cloud with a live view to monitored parameters, including control system signals. Customer will receive reports with selected reporting interval, real-time support from our monitoring engineers and 24-hour response time for alarms, which can also be monitored by your crew on board. 

Steerprop Care Premium

Steerprop Care Premium includes Care Plus and adds internal vibration monitoring for the main propulsion, vibration monitoring for the electrical prime mover and oil condition monitoring for the main propulsion. The system consists of water content, particle counter and vibration sensors and an integrated data acquisition unit. 

Fleet Overview

Fleet Overview monitors your fleet’s propulsion at all times from the cloud and displays information from monitored components, including control system. Sign in via browser, no extra software required. All information displayed in fleet overview is live and requires no updating. 

 

For more information about Steerprop services, contact:
service.steerprop(at)steerprop.com